“Customer service in America stinks.” That’s what my friend Tom Peters, author of the blockbuster book, “In Search of Excellence,” said many years ago.  It must still be true because every time I write about poor customer service, I get more Amens than a Billy Graham sermon.  That’s why I want to touch on customer service [...]

Luck seems to have a peculiar attachment to work. I’m sure that most of you have heard the Dave Thomas quote: “It seems the harder I work, the luckier I get.” I would tend to agree with that statement, but I think there are a few other conditions that affect your “luck” – things [...]

After a lot of valuable community feedback, extensive usability testing and many long nights of work Bintro was upgraded to its final stage of beta! Click here for a detailed summary of the upgrades.

Bintro was recently featured on ABC News. Click the read link for more.

Bintro was recently featured on NY1 with Asa Aarons. Click the read link to watch the interview and read the article.